Salary: $52,000+
Join one of Pennsylvania’s fastest growing companies today! WebstaurantStore, Clark Associates company, is looking for analytical, determined and diplomatic candidates to join our growing company as a Fraud Prevention Specialist within our Order Optimization Department. This role focuses on having an investigative eye, collecting information and using logic to solve abstract problems and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
As a Fraud Prevention Specialist you will:
- Analyze incoming orders to spot trends and prevent fraudulent order attempts
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Communicate empathetically with cardholders to confirm order authenticity- Make and execute decisions regarding validity of orders
- Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis
- Work cooperatively with other Fraud Prevention Specialists to recognize trends and update system accordingly
- Evaluate current processes and suggest any appropriate improvements to increase efficiency, reduce loss, and enhance the customer experience
We are looking for driven, motivated candidates who:
- Can support a position and influence outside opinion
- Notices the small details
- Is not afraid to take ownership of decisions and leverages data to back up those decisions
- Adept at communicating effectively to a variety of audiences
- Able to prioritize and balance multiple responsibilities
- Able to balance desired business and customer outcomes
- A team player who wants to contribute to a thriving culture
- Able to flourish in a fast-paced, changing environment
- Has strong Excel experience
- Computer literate
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, work from home opportunities, and a 401k with company match.
Our Pennsylvania headquarters feature an on-site fitness center, regular training sessions, and game room.
If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Fraud Prevention Specialist position with you! Submit your resume and apply online today.
Remote work qualifications
- Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
- Access to a home router and modem.
- A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
- A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
- The desire and ability to work and communicate with other team members via chat, webcam, etc.
- Legal residents of one of the following states: (AK, AL, AR, AZ, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, NC, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
