Lobby Hostess [Qatar]

 

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

Lobby Hostess

Within the general guidelines given by the hotel management, Lobby Hostess is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the team.

What’s in it for you:

• Be part of a unique and complex resort in Qatar
• Take advantage of opportunities to be recognized for your professional contributions
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

• Greets guests, escorts them to the lobby seating.
• Make reservation arrangements.
• Ensure all orders are filled in a timely and accurate manner.
• Maintain clean and organized work area.
• Observe proper grooming and personal hygiene at all times.
• Assist waiters and head waiters when needed.
• Manage event-related work including setting up tables and maintaining both the exterior and interior of the lobby lounge.
• Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations.
• Handles guest problems and complaints.
• Attend all regular departmental briefings and contribute to open communication within the assigned team.
• Performs other duties pertinent to this job as assigned.

Your experience and skills include:

• Minimum 1-2 years of experience in a similar position in the hospitality industry (5* Hotel or resort).
• Good in English and communications Skills.
• Interpersonal Skills.
• Basic computer skills.
• Customer oriented with a positive attitude and smiling face.
• Friendly and approachable.
• Cooperative and self-giving team player.
• Ability and willingness to perform under stress.
• Positive and high energy level.
• A willingness to go the extra mile in ensuring guests' needs are met.

Your team & working environment:

At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS

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